CAST 2018

As testers we continually hone our observation of software but in our quest to bridge the gap, are we practicing observing the systems we work in enough? Are we aware of the systemic effects on quality? In this experiential workshop, you will practice awareness, interactions and observations.

"Men are not moved by things, but by the views which they take of them" - Epictetus.

The way I think about Bridging between Communities as a tester is that we are the "catalyst for communication" or "CFC". In order to do that, we need to be able to understand, through observing and acting - who is it that we need to communicate to, about what, in what way. How can we create more awareness of the things that are important for quality?
Over the years, I have learned from some incredible observers. I'd like to share some of these techniques and let us have an opportunity to explore and practice them.
At the core is understanding ourselves and what we bring to the observation. Then there are the interactions that we have one on one, and finally what happens as we work within a team and within a bigger system. This workshop will give participants an opportunity to both observe and be observed, and we will touch on the work of Virginia Satir, Jerry Weinberg, Marshall Rosenburg, to name a few.

Takeaways:
New awareness of various levels and layers of observation as well as some techniques to try out.